PRIVACY POLICY

Your Privacy, Our Priority – How We Protect and Use Your Information

We are committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website. By using our website, you agree to the collection and use of information as described in this policy.

This Privacy Policy applies in addition to our Terms and Conditions and covers:

What personal data we collect How we use collected data Who has access to the collected data Your rights regarding your personal data Our cookie policy Consent by using our website, you acknowledge and agree to:

The terms outlined in this Privacy Policy The collection, use, and storage of your data as described

If you do not agree with any part of this Privacy Policy, please discontinue use of our website.

Personal Data We Collect

We only collect data necessary to provide our services and improve your experience. We will not
collect additional data without notifying you first.

Data Collected Automatically

When you visit our website, we may collect certain data automatically, including:

IP address Browser type and version Pages you visit and time spent on them Referring website Device information

Data Collected When You Provide It

We collect personal data when you perform specific actions on our website, including:

Booking a service Requesting a quote Contacting us via a form

The information you may provide includes:

First and last name Email address Phone number Service address Payment details (processed securely)

Type of cleaning service requested

How We Use Your Personal Data

The data collected is used strictly for purposes related to our services, including:

Fulfilling service requests – Scheduling, confirming, and providing cleaning services Customer support – Responding to inquiries and resolving concerns Service improvements – Enhancing website functionality and user experience Marketing communications – Sending promotional emails (with opt-out options available)

We do not sell or misuse your personal data for any unauthorized purposes.

Who We Share Personal Data with Service Providers

We may share your data with trusted third-party service providers who assist in fulfilling our services, such as:

Payment processors Customer support providers Scheduling software partners

These providers only receive the necessary information to perform their tasks and must comply with strict confidentiality agreements.

Other Disclosures

We will not share or sell your data, except in the following cases:

If required by law or legal proceedings to protect our legal rights in the event of a business sale or transfer, where your data may be disclosed to potential buyers

If you navigate to third-party websites via hyperlinks from our site, please be aware that we do not control their privacy policies or practices.

How Long We Store Personal Data

Your personal data will be stored only as long as necessary for the purposes outlined in this policy. Once no longer needed, we will securely delete or anonymize the data.

If an extended retention period is required (such as legal compliance), we will inform you
accordingly.

How We Protect Your Personal Data

We take the security of your personal data seriously and implement the following measures:

Encryption: We use the strongest available encryption for data transmission. Secure Storage: Data is stored in restricted, secure servers. Limited Access: Only authorized personnel or service providers can access user data.

Despite our best efforts, no online platform is 100% secure. We encourage users to take extra precautions, such as avoiding sharing sensitive details over email.

Children’s Privacy

We do not knowingly collect personal data from children under 13 years of age. If we become aware that a child under 13 has provided personal information, we will delete it immediately.

If you believe a child has submitted data, please contact us at [email protected] to request its removal.

How to Access, Modify, or Delete Your Data

You have the right to request access to, modify, or delete your personal data. To make such a request, please contact our

Privacy Officer at: Email: [email protected] or Phone: (470) 450-7025

We will respond to your request within a reasonable timeframe.

Opting Out of Data Collection & Marketing Communications

We respect your privacy choices. You may opt out of certain data collection or marketing communications:

Marketing Emails: Click the “unsubscribe” link at the bottom of any marketing email or update preferences in your account settings. Cookies & Tracking: Adjust your browser settings to disable cookies (note that this may affect website functionality).

Cookie Policy

Cookies are small files stored on your device to enhance website functionality and analyze browsing habits. You can adjust cookie preferences in your browser settings.

Types of Cookies We Use:

Essential Cookies

– Required for website functionality.

Analytics Cookies

– Help us track site usage and improve performance.

Third-Party Cookies

– Used for advertising personalization and targeted promotions.

To disable cookies, follow your browser’s instructions, but be aware this may impact website performance.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes or improvements in our data collection process.

Changes will be communicated as follows:

Website updates (check the "Effective Date" at the top of this page) Email notifications if significant changes occur